PROPERTY CARE

WHERE HOSPITALITY MEETS HOME

Your Retreat, Our Expertise

PROPERTY CARE

At Houztel, all our clients are treated to first-class, personalized service by our dedicated, discreet, and professional staff. Our bespoke services allow you to create individualized service plans to meet your specific needs.

Our property care services encompass thorough inspections, ensuring that your home receives meticulous attention to detail. This service streamlines the maintenance process, providing a centralized point of contact for all your needs. With our professional management, you can trust in the reliability and reputation of our vetted vendors, alleviating concerns about quality and accountability. Regular property visits not only preempt expensive repairs but also enhance security, reducing the likelihood of intrusions and safeguarding your home from potential damage."

Clients enjoy peace of mind as their reporting and communication are centralized, and they have a go-to for all recommendations related to their home. Houztel biweekly visual inspections can be critical to protecting the value of the property and consistency of experience in your home. That’s why Houztel clients delegate these details and maximize their time.

WEEKLY UNOCCUPIED PROPERTY INSPECTIONS

Check alarm systems for functionality and any alerts.
Monitor internal climate to ensure optimal conditions.
Assess for storm and wildlife damage.
Verify security against vandalism.
Evaluate mechanical systems.
Monitor refrigerators, freezers, spa, and pool temperatures.
Ensure proper functioning of hot water recirculation pump.
Conduct thorough walk-through and inspection of all rooms.
Secure all exterior doors and windows.
Perform necessary maintenance tasks like flushing toilets and checking breaker panels.
Manage mail delivery and bring it into the house.
Monitor and adjust irrigation system.
Inspect for snow accumulation and possible damage.
Confirm landscaping and lawn maintenance.
Check vehicles for any issues.
Coordinate and oversee all vendor services.

PRE-ARRIVAL INSPECTION SERVICES

Disarm alarm systems and prepare for arrival.
Open window coverings to welcome guests.
Adjust pool and spa temperatures.
Reset clocks and other electronic devices.
Confirm satellite and cable connections.
Ensure firewood supply during the cold weather months.
Arrange for pre-arrival maid service for detail cleaning.
Coordinate transportation arrangements.
Prepare the house for occupancy by adjusting internal temperature and turning on welcome lights.
Confirm operation of gas fireplaces.
Conduct vehicle checks for readiness.

POST-DEPARTURE INSPECTIONS

Secure all windows and exterior doors after departure.
Reactivate alarm systems for security.
Adjust internal temperature to conserve energy.
Arrange for housekeeping and cleaning services.
Remove perishable food items from the refrigerator.
Prepare the property for the next arrival.

FALL PROPERTY CONVERSION

Schedule window cleaning to maintain visibility.
Prepare all heat sources for winter.
Arrange HVAC services for optimal performance.
Confirm snow removal services for winter weather.
Winterize outdoor plumbing by disconnecting and draining hoses.
Clean gutters and flat roof drains to prevent blockages.
Perform pool and spa maintenance.
Storage all outdoor furniture.
Prepare vehicles for winter conditions.
Purchase and stack firewood for warmth.
Schedule shutdown of swamp coolers to prevent damage.
Blow out irrigation lines to prevent freeze damage.

SPRING PROPERTY CONVERSION

Schedule window cleaning to remove winter residue.
Coordinate grounds care services for spring maintenance.
Activate irrigation and swamp coolers for warmer weather.
Schedule pool and spa cleaning and necessary servicing.
Empty central vacuum canisters for cleanliness.
Adjust clocks for daylight saving time.

EXTERIOR & GROUNDS

Pick up papers from the driveway.
Pick up mail or packages and put them inside.
Walk around the home; check doors, screens, and windows to make sure they are secure.
Check roof, chimney, and gutters for any obvious problems.
Check pool or spa water levels, listen for pump.
Look for insect or rodent issues.
Check that garage is operational but closed and secure.
Garbage cans brought in from roadside.
Check porch screens, patio, and furniture.
Check that faucets and hoses are turned off.
Check for evidence of unauthorized entry, vandalism, and weather-related problems (fallen branches, displaced patio furniture, etc.).

INTERIOR SERVICES

Pre-arrival house check. Stock groceries and supplies.
Home organization and inventory management.
Private event coordination.
Luxury in-home dining experiences with onsite professional chef services.
Professional housekeeping and cleaning.
Interior design and staging.
Laundry and linen management.
Post-construction cleaning.
"Off-season" projects, e.g., interior painting, flooring repair/replacement, etc.

OTHER EXTERIOR SERVICES

Landscape and waterfront maintenance.
Lawn care and gardening with a focus on seasonal needs.
Vehicle and watercraft management.
Snow plowing and removal.
Post-departure cleaning, closing, and security check.

We are dedicated to providing comprehensive and hassle-free solutions to ensure your home remains in pristine condition while enhancing your lifestyle year-round.